Service Policy | The Royal Tiger Villa

Other Policies

The Royal Tiger Villa is a hospitality service provider. We offer room accommodations and related services — we do not sell or ship any physical products. This Service Policy explains what you receive when you book with us.

Nature of Our Services

When you make a payment on our website, you are purchasing a room reservation for specific dates at The Royal Tiger Villa, Pilibhit. There is no physical delivery involved. The service is provided in-person at our resort upon your check-in.

What You Receive After Booking

An immediate on-screen booking confirmation with your unique Booking ID
A confirmation email sent to your registered email address within minutes of payment
A downloadable/printable PDF booking receipt
The actual accommodation service upon check-in at the resort

Service Delivery Timeline

Booking Confirmation Email

Sent to your email immediately (within 5–10 minutes) after successful payment. Check your spam/junk folder if not received.

Admin Verification

Our team verifies your payment and confirms your booking within 24 hours. You will receive a final confirmation email.

Room Accommodation

Your room will be ready for check-in from 12:00 PM on your scheduled check-in date at our resort in Pilibhit.

Additional Services at Resort

Meals, nature walks, safari arrangements, and event spaces are provided on-site as per availability and request.

Services Included With Your Stay

Accommodation in your booked room type for the selected number of nights
Clean and maintained room with basic amenities
Access to resort common areas, garden, and open spaces
Parking facility
24-hour basic guest support

Services Available on Request (May Involve Extra Charges)

Meals and dining (inform us during booking or on arrival)
Safari and wildlife tour arrangements
Event or party setups
Late check-out beyond 11:00 AM

Confirmation Not Received?

If you do not receive a booking confirmation email within 30 minutes of payment, please:

Check your spam/junk folder
Contact us at theroyaltigervilla@gmail.com or call +91 95543 91313

Contact Us

Email: theroyaltigervilla@gmail.com
Phone: +91 95543 91313
Address: The Royal Tiger Villa, Malhpur, Khajurya, Puranpur, Pilibhit, UP – 262122, India