Refund Policy

At The Royal Tiger Villa, we want you to have a hassle-free experience. This Refund Policy explains the conditions under which refunds are granted for room bookings.

1. Refund Schedule

Refunds are processed based on how far in advance the cancellation is made:

Cancellation Notice	Refund Amount
7 or more days before check-in	100% refund of the amount paid
3 to 6 days before check-in	50% refund of the amount paid
1 to 2 days before check-in	25% refund of the amount paid
Same day or no-show	No refund

2. How Refunds Are Processed

• Refunds are credited to the original payment method used during booking (UPI, credit/debit card, net banking, or wallet).
• Refunds are initiated within 5–7 business days after approval.
• Once initiated, the amount may take an additional 3–5 business days to reflect in your account depending on your bank.
• Razorpay processes all refunds. Actual credit timelines are subject to your bank's processing time.

3. Non-Refundable Situations

• Same-day cancellations or no-shows
• Early check-out (unused nights will not be refunded)
• Cancellations made after check-in
• Damage deposits withheld due to property damage

4. Exceptions

We understand that emergencies happen. In case of medical emergencies or natural disasters, please contact us directly. We will review such cases on an individual basis and may offer a date change or partial credit at our discretion.

5. Payment Failures

If your payment fails or is deducted but booking is not confirmed, the amount will be automatically refunded to your account within 5–7 business days by Razorpay. Please contact us if you do not receive the refund within 10 business days.

6. Contact for Refund Requests

• Email: theroyaltigervilla@gmail.com
• Phone: +91 95543 91313
• Please include: Booking ID, registered email, and reason for refund